1. Discovery Meetings with the Client
   1. The client's requirements are determined
      
      
2. The Proposal
   1. The modules are defined
   2. The schedule is defined
   3. The responsibilities of all team members are defined
   4. The pricing is established
      
      
3. The First Deliverable
   1. The Functional Specification is generated
   2. The review process of the specification begins with the client and end-users
   3. The Functional Specification is then updated and finalized
      
      
4. Implementation
   1. The system is built to specifications
   2. The system is then tested
      
      
5. The Demo
   1. Minerva Associates conducts the demo to show that the system conforms to specification
   2. The client and end-users then test the system with Minerva Associates giving us the opportunity to do preliminary training
   3. As a result of the client and end-users testing of the system, needs are discovered and a Punch List is created of In-scope Items and Out-of-scope Items
   4. Changes and enhancements are then implemented
      
      
6. The Operator's Guide is Delivered
   
   
7. System Start-Up
   1. Minerva Associates staff is on-site for the first days of product use
   2. On-site training with end-users begins

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